Platform status

LogPulse status

All systems operational

This page is updated manually when components are degraded or down. Automated probes with a real uptime feed are on the roadmap. For confirmed incidents, mail [email protected].

Components

Per-service status across the platform.

Web Dashboard

app.logpulse.io: search UI, dashboards, alerts

Operational

API

api.logpulse.io: REST + WebSocket

Operational

Log Ingest

OTLP HTTP + generic JSON endpoints

Operational

Query Engine

LPQL on ClickHouse Cloud

Operational

AI Investigator

Natural-language search + investigation

Operational

Reliability targets

Engineering targets we hold ourselves to. Contractual SLAs are available with the Enterprise plan.

Platform uptime

99.9%

Rolling 30-day target

Query latency (P95)

< 200ms

Hot tier, simple queries

Ingest latency (P99)

< 500ms

API to queryable

Backup RPO

< 1h

Point-in-time recovery

These mirror the SLOs published on the security & compliance page. Full security details

Maintenance windows

We aim for zero-downtime deploys, but occasionally need to pause ingest or take ClickHouse offline for migrations. When we do:

•Paid customers get at least 48 hours' email notice before planned maintenance.
•Standard window: Saturday 02:00–04:00 CET (low EU traffic period).
•Free-tier maintenance can land anytime; paid plans always get the standard window unless it's a security hotfix.

Incident history

Service degradation events: root cause and resolution timeline.

No incidents recorded

We'll publish detailed timelines and post-mortems for any user-impacting incident here. Until then, this list is intentionally empty rather than fabricated.

Stay in the loop

Subscribe to status updates and we'll email you when components transition to degraded or outage state, plus before any planned maintenance window.

Email [email protected] to subscribe See security & compliance

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