Checked every minute, with 30 days of history.
Live status is measured from outside our platform, on Cloudflare, so it keeps answering when we do not. This page covers what we monitor, the targets we hold ourselves to, and how we handle maintenance.
What the probes check, every minute, end to end.
Web Dashboard
app.logpulse.io: search UI, dashboards, alerts
API
api.logpulse.io: REST + WebSocket
Log Ingest
OTLP HTTP + generic JSON endpoints
Query Engine
LPQL on ClickHouse Cloud
AI Investigator
Natural-language search + investigation
Engineering targets we hold ourselves to. Contractual SLAs are available with the Enterprise plan.
Platform uptime
99.9%
Rolling 30-day target
Query latency (P95)
< 200ms
Hot tier, simple queries
Ingest latency (P99)
< 500ms
API to queryable
Backup RPO
< 1h
Point-in-time recovery
These mirror the SLOs published on the security & compliance page. Full security details
We aim for zero-downtime deploys, but occasionally need to pause ingest or take ClickHouse offline for migrations. When we do:
Confirmed incidents, with root cause and resolution timeline.
Incident history lives on the status page
Open incidents and their timelines are published there as they happen. We add a written post-mortem here for every incident that affected users.
Open live statusSubscribe to status updates and we'll email you when components transition to degraded or outage state, plus before any planned maintenance window.