Detection and response

From CVE to resolved task.

The LogPulse Intelligence Hub does the groundwork centrally: for every relevant CVE a tested detection rule, a mitigation with clear steps and reusable SOAR actions. Your environment turns that into work for your team: a ticket, a block or a disabled account, and a check that it actually worked.

  • Response actions in every plan, Free included
  • No destructive action without an owner's approval
  • No rule live without human review and a green test
  • Hosted in the EU, secrets stay in your environment
CVE workflowExample
CVE-2026-xxxxx · on CISA KEV
Web server package on two of your hosts
  1. 1
    Detected
    A tested rule saw an exploit attempt from 185.x.x.x
  2. 2
    Mitigation
    Update to the fixed version; until then, block the vulnerable path at the edge
  3. 3
    Ticket
    TOPdesk call for the web team, deadline in 14 days
  4. 4
    Action
    Block the IP in Cloudflare, waiting for the owner's approval
  5. 5
    Verified
    A new scan no longer reports the CVE, marked as mitigated

An alert alone fixes nothing

Most security tooling stops at the alert. Then someone has to look up the vendor advisory, write a ticket for the team that runs the system, chase it and check whether the patch actually landed. For one CVE that is manageable. With hundreds of exploited vulnerabilities a year, it is exactly the work that gets left behind.

LogPulse makes that follow-up part of the platform. The knowledge about a CVE (how to see it, how to fix it and what can be automated) is built once in the Intelligence Hub, tested and reviewed by a person. It then reaches every customer environment where it applies. Your team gets a clear task instead of one more alert to interpret.

The chain

Five steps from a new vulnerability to a closed task

Each step builds on the previous one, from the first signal to proof that the vulnerability is gone.

  1. 1

    Known

    The hub follows CISA KEV, EPSS and NVD several times a day and matches them against your own vulnerability scans from Trivy, Grype or Snyk. You see which exploited CVEs are on your systems.

  2. 2

    Detected

    For every relevant CVE we build a detection rule with tests. It is published only after an engineer has reviewed it and it passes on an attack case and a benign case. Signed, it reaches every environment and watches for exploitation.

  3. 3

    Mitigated

    Every CVE gets a mitigation: a patch, a configuration change, a workaround or a compensating measure, with the steps from the vendor advisory and a deadline. Only environments running an affected version see it.

  4. 4

    Acted on

    A reusable SOAR action carries out the mitigation or hands it off: a ticket for your IT, an IP block at the edge or a disabled account. Destructive actions always wait for an owner's approval.

  5. 5

    Verified

    A CVE counts as mitigated only when a new scan no longer reports it, a check in your logs returns zero or the rule stays silent. That way 'done' is proven, not just reported.

More about the first two steps? From CVE to detection

A handful of reusable actions, not a playbook per CVE

Almost every CVE calls for a patch or a configuration change on the system itself. LogPulse cannot do that for you. What can be automated fits in a short list: notify, enrich, block, disable and isolate. We build those actions once, with parameters and limits, and link them to each CVE where they help.

Ticket in your ITSM

Native connections to TOPdesk, Jira Service Management and ServiceNow, with the status flowing back to the notable. Any other ITSM tool through e-mail or a webhook.

Notify

A message to e-mail, Slack or a webhook, with the notable, the risk score and the evidence attached.

Enrich and investigate

Before anyone acts, every notable is matched against threat feeds and investigated by the AI Investigator, which writes down its reasoning.

Block an IP

Send the source address to your firewall through a webhook, or block it in Cloudflare with the managed template.

Destructive: only after an owner approves

Disable an account

Disable a compromised user in Microsoft Entra ID through Microsoft Graph, with the target account in the audit log.

Destructive: only after an owner approves

Isolate a host

Isolate a machine through the API of your EDR, as a step of a mitigation.

Destructive: only after an owner approves

Connections

  • TOPdesk
  • Jira Service Management
  • ServiceNow
  • Microsoft Entra ID
  • Cloudflare
  • Slack
  • E-mail
  • Webhook

One task per CVE, not a ticket per alert

A scanner that tries the same exploit 400 times would otherwise bury your service desk. LogPulse creates one ticket per CVE per environment and adds every new sighting as a note to that ticket.

  • Two triggers: a notable (someone is trying, so it is urgent) and, if you switch it on, exposure from your scans without a notable (patch before anyone tries). By default only for CVEs on CISA KEV.
  • The deadline follows the CISA model from BOD 26-04, which replaced the fixed KEV deadlines in June 2026: 3, 14 or 60 days depending on exploitation, exposure to the internet, automatability and impact. LogPulse sees for itself whether a host is reachable from the internet.
  • The ticket holds the CVE, the affected hosts, the steps and a link to the notable, in your own language with the English source text below it.
  • When your IT closes the ticket, LogPulse checks whether the CVE is gone. If it is not, the ticket reopens with a note.
Source for the deadlines: Tenable, CISA BOD 26-04 FAQ
Ticket as TOPdesk receives it
Example
Subject
CVE-2026-xxxxx: update web server package
Deadline
In 14 days, following the CISA model
Hosts
web-01, web-02 (from the notable)
Steps
Update to the fixed version. Until then, block the vulnerable path at the edge.

Closed by your IT? LogPulse then checks whether the CVE is gone and reopens the ticket with a note if it is not.

Governance and control

Response that blocks or disables things has to fit your own change and security policy. This is how we set it up.

Four-eyes principle on all content

Rules, mitigations and actions from the hub are published only after review by a LogPulse engineer and a passing test on an attack case and a benign case. Your environment only loads signed versions, so what arrives is exactly what was approved.

Destructive actions only with approval

Blocking an IP or disabling an account is off by default. Once your organization switches it on, an owner approves each action individually. An action runs at most once and never without that approval.

Every step traceable

For every action we record who requested it, who approved it, when, on which target and with what result. That gives your auditor and your CISO one record for NIS2, ISO 27001 and internal controls.

Changes via API or integration arrive as proposals

When a connected system adds a response action or trigger through the API or the MCP server, it arrives as a proposal. It only becomes active after someone with the right role approves it, so no automation appears outside your change process.

Test without anything leaving

Every action gets a test run with a simulated notable. Connections run in test mode, so you see the exact request and the ticket as your ITSM would receive it, without anything going out.

Versioning and a way back

Your own settings (parameters, approvals and disabled steps) sit as a layer over the signed base. A new version first shows the difference and can be rolled back, so updates come through without overwriting your arrangements.

Response in every plan

Notify, tickets, blocking an IP and disabling an account, with action pipelines, approval steps, mitigations and the ITSM ticket per CVE, are in every plan, Free included. The managed SOAR actions from the hub, Detection Lab and the coverage report for NIS2 and ISO 27001 are in Pro (€59 per month) and Business (€199 per month).

Larger organization or MSP? Book a demo

Questions

What is SOAR in LogPulse?
SOAR stands for Security Orchestration, Automation and Response. In LogPulse it is part of the SIEM: a notable or an exposure starts an action pipeline that can notify, create a ticket, block an IP or disable an account. The Intelligence Hub supplies the content: which rule detects a CVE, which mitigation fixes it and which actions help.
Does LogPulse take action on its own?
Not when it is destructive. To block an IP or disable an account, your organization has to switch destructive actions on and an owner has to approve each action. Notifying and creating a ticket can run automatically if you set it up that way.
What is a mitigation?
A mitigation describes what has to happen to make a CVE harmless: a patch, a configuration change, a workaround or a compensating measure such as blocking at the edge. It has steps from the vendor advisory, a deadline and a check that proves it worked.
Which ITSM tools does LogPulse support?
TOPdesk, Jira Service Management and ServiceNow through a native connection, plus e-mail and webhook for every other tool. MSP tools such as Halo PSA, Autotask and ConnectWise follow based on customer demand.
Will I get a ticket for every alert?
No. LogPulse creates one ticket per CVE per environment. A new notable for the same CVE becomes a note in the existing ticket, so a scanner that tries 400 times still produces one task.
Who approves the rules and actions?
A LogPulse engineer reviews every rule, mitigation and action before it is published. A rule only goes live when it passes on at least one attack case and one benign case. In your own environment you decide which actions are on, and an owner approves every destructive action.
Do I have to build playbooks myself?
No. The hub delivers a handful of reusable actions with parameters, linked to each CVE. You choose the connection and fill in a few parameters. Building your own action pipelines in the pipeline editor remains possible.
What does the hub deliver per CVE?
A detection rule reviewed by an engineer, a mitigation with steps, a deadline and a check, and the reusable actions that help: a ticket in TOPdesk, Jira Service Management or ServiceNow, an IP block, a disabled account in Microsoft Entra ID or an isolated host through your EDR. Your own environment adds the match with your scans, retro-hunt, action pipelines with approval steps, test runs with a simulated notable and proposals via the API and the MCP server.
Does this replace patching or my EDR?
No. LogPulse does not patch your systems and does not replace EDR or MFA. It makes sure the right team gets the right task with a deadline, takes the steps that can safely be automated and checks afterwards whether the vulnerability is really gone.

Last updated: 6 November 2026

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